For a complete list of compatible platforms, please refer to the "Compatibility Inquiry" section.
Before purchasing memory products, please check the QVL (Qualified Vendor List) compatibility list provided by the motherboard manufacturer.
Do not mix memory modules of different capacities, frequencies, brands, or models. Each memory kit is paired through compatibility testing. Mixing different kits may cause system instability or failure to boot.
The quality of the CPU memory controller (IMC) and the version from the BIOS of motherboard may both potentially affect the operating frequency of the memory.
The final operating frequency of the memory depends on system BIOS settings, and motherboard and CPU compatibility.
If XMP 3.0 (Intel) or EXPO (AMD) is not enabled, the memory will run at the SPD default frequency (JEDEC standard), such as DDR5-4800 (or lower). This is a normal phenomenon and not a product defect.
XMP 3.0 / EXPO must be manually enabled by the user. Some motherboards may not reach the stated frequency, as the final operating frequency depends on system settings.
Overclocking (such as enabling XMP 3.0 / EXPO settings) is not part of the JEDEC standard and may affect system stability. If overclocking causes system instability, please revert to the BIOS default settings.
The stated frequency of the memory module is the maximum achievable frequency. However, not all systems will be able to reach it.
Ensure that your motherboard and processor support the corresponding overclocking technologies (XMP 3.0 / EXPO); otherwise, the memory may not reach the advertised overclocking frequency.
TEAMGROUP memory modules are tested under normal voltage conditions. If there are any issues related to processor or motherboard malfunctions, please contact the respective after-sales service of the processor or motherboard manufacturer.
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